Legal

SMS Terms of Service

Effective Date: July 1, 2025  ·  Last Updated: July 2025

By opting into SMS communications from Kiwi Inn, you agree to receive conversational and informational text messages concerning reservation inquiries, reservation confirmations, check-in and checkout information, stay updates, guest-service requests, and related communications.

Program Details

Message Types Reservation inquiries, confirmations, check-in/checkout info, stay updates, guest-service requests
Message Frequency Varies based on reservation activity and guest-service needs
Rates Message and data rates may apply
Operator Kiwi Hotel Group LLC, dba Kiwi Inn

How to Opt In

You may opt in to SMS communications from Kiwi Inn by providing your mobile phone number when making a reservation, contacting us directly, or otherwise consenting to receive text messages from us.

Consent is not required. Consent to receive SMS messages is not a condition of making a reservation or purchasing lodging services at Kiwi Inn.

How to Opt Out

You may opt out of SMS messages at any time by replying STOP to any message from us. After opting out, you will receive a single confirmation message and no further messages will be sent unless you opt back in.

To opt back in, reply START or contact us directly.

Help

For assistance with our SMS program, reply HELP to any message, call us at (714) 948-2777, or email hello@staykiwi.com. You may also visit www.staykiwi.com.

Privacy

No mobile opt-in information or text message consent will be shared with third parties or affiliates. We do not sell SMS consent information. Mobile information obtained for SMS consent will not be used by third parties or affiliates for their own marketing purposes.

For full details on how we collect, use, and protect your information, please review our Privacy Policy.

Supported Carriers

Kiwi Inn's SMS program is available on most major U.S. carriers, including AT&T, Verizon, T-Mobile, and others. Carrier support may vary. We are not liable for delayed or undelivered messages.

Contact Us

Questions about these SMS Terms? Contact us:

See also: Privacy Policy